Today, using the right sales and marketing methods is crucial for a company to stay in business. This is where automatic dialer software comes in. You can use apps that offer features to make both outgoing and incoming calls more advanced and valuable to make automatic dialing possible.
The main features offered by auto dialing software are as follows:
- It lets you call your clients outside of work.
- Please keep track of client information you can review while you’re on the phone with them.
- More powerful tools like live call monitoring, call recording, reporting, and performance analysis exist.
- This function makes calls for you automatically so you can start talking as soon as the caller answers. You saved a lot of time.
- Integration with valuable tools and apps, such as CRMs.
- Many helpful tools include music on hold, auto attendant, inbound call routing, and more.
You can make sales and marketing easier with auto-dialing software. It also makes you look more professional, which brings in more customers.
Top Auto Dialer Software
#1) DialMyCalls
Best for small businesses and groups that want something simple to use.
You can use DialMyCalls as more than just an auto-dialer. It also lets you send voice notes, text messages, and email broadcasts. DialMyCalls makes sure that your word gets through to everyone. Its primary selling point is that it allows you to communicate with many individuals simultaneously, speeding up processes, reducing errors, and improving productivity.
The flexibility of this technology is one of its greatest strengths. It’s made for more than just big players; its flexible structure means that smaller groups or people can use its power without getting overwhelmed. It’s possible to talk to many people at once with DialMyCalls.
Features:
- Voice Broadcasting: Use pre-recorded messages to send your voice straight to your audience.
- Text Message Broadcasting: Send timely and relevant SMS messages to get people interested.
- Email Broadcasting: Use mass email programs to send detailed messages and connect with people.
- Detailed Reporting: Dig deep into insightful data to discover which of your broadcasts worked and which didn’t.
- Contact Management: A complete way to keep track of your friends; easily import, organize, and plan.
- Easy Accessibility: You can quickly access your account through their website or iPhone and Android app.
Pros:
- Interface that is easy to use: projects are set up without problems thanks to a sleek, simple design.
- Multiple Ways to Communicate: Using talk, text, and email simultaneously ensures you always hit the right note.
- Stellar Delivery Rate: It claims that messages will always be delivered because they are built on a reliable infrastructure foundation.
- Integration Skills: It works well with other programs, which makes it more valuable.
- Top-notch Customer Support: Not just service, but a help team that cares and answers.
Cons:
- Price concerns: Small businesses or one-person users might need to be more pricey.
- Customization Quirks: It’s full of features, but people who want more advanced customizing might want it.
Verdict: DialMyCalls is an excellent auto-dialer and conversation tool that combines being easy to use with many features.
Website: DialMyCalls
#2) Fastcall
The best automatic dialer program is the one that is easy to use.
Fastcall is simple and easy-to-use software that makes automatic phone calls. It uses the Salesforce Lightning Design System, which works like Salesforce. Firms like Antioch University, Funding Options, and the University of Minnesota have worked with it.
The platform works with many outlets and devices and has been a Salesforce partner for 11 years. You can use it to make talk calls, video calls, send SMS messages, and share your screen.
You can even make and use SMS themes, send many texts simultaneously, set up automatic SMS, and more. Cloud, SaaS, or Web are all ways Fastcall can be used.
Features:
- How you handle incoming calls.
- Make outbound calls to your contacts to talk to them.
- You can use your Fastcall caller ID to make calls through the Salesforce mobile app.
- Video calls and PC sharing are now possible.
- Call logging, reporting, recording, and other advanced tools happen automatically.
- It lets management listen in on live calls from customers.
Pros:
- A free trial
- Secure platform
- Real-time reporting tools that are always correct.
- Show you right away the recorded information of the caller.
Cons:
- It’s been said by some users that the system slows down sometimes.
Verdict: Fastcall has more than 97% reviews with five stars. Customers who have used Fastcall have given it good marks, showing that others like it. Over 4,200 people around the world have installed it.
This cutting-edge tech allows you to run your business from anywhere and connect your phone numbers.
Price: You can try Fastcall for free for 14 days. Here are the price plans:
- Essential: $24 per user per month
- Pro: $49 per user per month
- Custom: Contact directly to get a customized price quote.
Website: Fastcall
#3) PhoneBurner
Best for small businesses that want to get things done faster.
PhoneBurner is one of the best automatic dialing programs. It has a 99.99% SLA, many useful integrations, live help in the US, and many other valuable features.
They even give you a success manager to help you set up and run services for support and advice. People know that this cloud-based automated dialer option can help them have better live conversations and get more done. Teams can work from home with this program, which can be used on any computer or smartphone.
The platform is PCI-compliant and ISO-certified, which means your info is safe. Videos, webinars, written tutorials, and direct support from US people are all ways they offer help.
Features:
- Power dialing and message dropping are free for everyone.
- Record calls with endless space
- Get phone numbers in your area
- Text messaging via SMS
- CRM, tracking of emails and attachments, and document control tools
- Monitor live calls and coach calls
Pros:
- A free trial
- No setup fees
- Support services on a world level.
- Salesforce, HubSpot, Zoho, Zoom, Zapier, and other CRMs can be connected.
- If you pay for a year, you get two months for free.
Cons:
- It’s expensive.
Verdict: The bottom line is that more than 3,500 businesses from all over the world trust PhoneBurner. They say they can boost your company’s calling efficiency by 233%, increasing the ROI.
They even offer free one-on-one training services that would typically cost $1,500. You can get help from them by email, chat, or phone.
Price: PhoneBurner has the following price plans:
- Standard: $124 per user per month
- Professional: $149 per user per month
- Premium: $166 per user per month
Website: PhoneBurner
#4) Voicent
The best tool for being cheap, easy to use, and scalable.
Voicent has both a dispatcher and a CRM built right in. Phone calls, emails, and texts can be used to talk to your teams. Voicent deserves praise for its robust automation tools. You only pay for the tools that you use, which is excellent.
Voicent can be bought in two different ways:
- Voicent Cloud: Voicent Cloud lets you use the software immediately, so you don’t need to get your phone service.
- Voicent on-premise software: Voicent On-premise software, on the other hand, needs VoIP and SIP services and can only be bought once.
Features:
- There are auto-dialer and predictive dialer options.
- Outbound call Centre, outbound IVR, and CRM that is built in.
- It has a power dialer, an inbound call Centre, and more.
- Text and SMS business tools.
- There are more valuable tools like marketing automation, sales automation, workflow automation, and more.
Pros:
- Try it for free for 30 days.
- Robust tools for automating.
- Reasonable prices.
- A personal account manager who is available 24 hours a day, seven days a week, to help customers.
- Modern and easy-to-use design.
Verdict: We suggest that you use Voicent because it has many valuable features, such as an autodialer, CRM, automation, and more, and the prices are pretty reasonable.
The program works quickly and is simple to use. Also, the customer service is excellent. Voicent clients have said that they are more productive since using the device. Medium-sized to big businesses make up the platform’s primary customer base.
Price:
Voicent gives you a free trial. Here are the prices:
- $29 per user per month + Usage Fee.
The Usage Fee is as follows:
- * 1 credit equals 1 minute of a phone call or one text message.
Website: Voicent
#5) CallHub
Best for being able to reach you on your phone.
Auto-dialing software like CallHub is popular and works well. The Telephone Consumer Protection Act (TCPA) is followed. You can talk to your customers through this tool, which can be expanded. Voice Broadcasts, Mass Texting, and Peer-to-Peer Texting are some tools they give.
CallHub is a highly-scored app for automatic dialing that was created in 2011. These credit cards are accepted: American Express, JCB, Discover, and Diners, ClubVisa, Mastercard.
Features:
- With predictive dialing, you can make three times as many calls in an hour.
- Power dialing feature: You can set up automated outbound calls with the power dialing feature. The system will call the numbers; you only have to take the call.
- It lets managers join live calls and give advice.
- The ability to record calls.
- A way to sell with SMS and MMS.
- You can plan campaigns ahead of time to reach people around the world at the best time.
Pros:
- An app for smart devices
- Integrations that work well
- The trial for free
- Reporting in real-time
Cons:
- There have been complaints from some users that their customer service could be better.
Verdict: More than 3,000 groups from around the world trust CallHub. These groups include the American Red Cross, DC.gov, the Sierra Club, the Georgia Democrats, and more.
The ability to “power dial” is a good tool. It makes you much more productive and you can use it for free. You can also pay less by picking a plan or paying for what you use.
Price: Prices are as follows:
- Voice Broadcast pricing starts at $0.046 per minute
- SMS rates start at $0.034 per text.
Website: CallHub
#6) Kixie
Power dialer abilities and many other handy tools make it the best.
With a 98% CSAT score, Kixie is a well-known automatic call program. The platform has solutions for Business Phone Systems, Call Centre Solutions, Team Management and Training, Integrations, Call Centre Dialers, and Automation.
They have an advanced panel that is easy to use and full of tools that will help you increase sales. Your data is safe with them because they follow rules about passwords and encrypting data. Also, they ensure that their security staff watches over the system 24 hours a day, seven days a week, to ensure that no one else can get to the data.
Features:
- Powerball Dialer feature: It saves you time and work and makes you more productive in the long run.
- Some phone options include voicemail drops, advanced inbound call routing, and tracking.
- It lets you send SMS templates and texts to your users automatically.
- Reporting and data in great detail.
Pros:
- Integrates well with CRM.
- Automation that works well.
- Simple to use.
- The trial is free.
- 100% customer service from the US.
Cons:
- It’s a long way to go.
Verdict: Over 5,000 sales teams worldwide depend on Kixie to help them talk to their customers. Customers have said great things about the site. Their customer service is excellent. The program is easy to use, and the prices are fair.
Price: These are the price plans that Kixie offers:
- Integrated: $35 per month
- Professional: $65 per month
- Professional with Power Dialer: $95 per month
- Enterprise: Custom pricing
Website: Kixie
#7) Five9
The best at providing high-quality call services.
Five9 is a top cloud-based platform that has been around for 20 years and has more than 2,000 workers worldwide. More than 2,500 people from 104 countries use the website. Their clients are businesses of all sizes, from small to big.
Five9 offers various services, such as Interactive Voice Response, Workforce Optimisation, Performance and quality Management, Cloud Migration, and many more.
Features:
- Blended, power, progressive, forecast, and preview calls coming in and going out.
- Robust tools for automating work processes.
- Powerful reporting tools that work in real-time.
- More valuable and up-to-date tools include call recording and history, single sign-on, screen pop, and more.
Pros:
- Methods that follow the TCPA.
- Microsoft Teams, RingCentral, Salesforce, Oracle, and other apps can easily connect and work well together.
- Gives you tools to let your people get in touch with you by phone, web, chat, email, mobile apps, or social media.
Verdict: The bottom line is that Five9 is an excellent automatic dialer software. Solutions from this company are used in many fields, such as healthcare, finance, retail, education, sales and marketing, and more.
The best things about Five9 that we found were that it can be scaled up, has perks, and has excellent customer service.
Price: Here are the price plans that Five9 offers:
- Core: $149 per month
- Premium: $169 per month
- Optimum: $199 per month
- Ultimate: $229 per month
Website: Five9
#8) Mojo
Best for the most up-to-date technology for managing leads and dialing.
Mojo is one of the best programs for making regular phone calls. Many valuable tools on the site let you make high-quality calls to your prospects. On top of that, they give you analysis tools to track your progress based on how long you spend dialing, how many calls you make, how many contacts you make, and how many appointments you set.
They provide free apps for both Android and iOS users. The Prospecting Dashboard is a collection of tools.
Features:
- Many valuable tools exist, such as click-to-call, voicemail, call recording, and crystal-clear calls.
- Mojo’s new caller ID app lets you see which of your prospects is calling you.
- Some tools can help you put your contacts into groups based on their sources, types, positions, and your own rules.
- Auto-bots that can make follow-up calls, chores, marketing letters, and emails.
- More than 500 devices can be connected to it.
Verdict: The quality of calls that Mojo makes is excellent. The site gets great reviews from customers in general. The tool is easy to use. They say their prices are the best. You don’t have to pay anything per minute. The customer service is also excellent.
Price: These are Mojo’s prices:
For single users:
- Single Line Dialer: $99 per license
- Triple Line Dialer: $149 per license
For teams:
- Lead Manager: $10 per user
- Single Line Dialer: $89 per license
- Triple Line Dialer: $139 per license
Website: Mojo
#9) Nextiva
Best for having robust features at reasonable prices.
Nextiva has been around since 2006. At the moment, the business has more than 100,000 clients. The company has won awards and has more than 1,200 employees.
The app lets you make voice and video calls and hold conferences. It also has voicemails, screen sharing, SMS/MMS, call recording, and many valuable integrations. They also sell and give out high-quality VoIP phones.
The platform monitors the network 24 hours a day, seven days a week, to ensure your personal information is safe. In addition, it meets PCI standards and is SOC 2 and ISO/IEC 27001 approved.
Features:
- It lets you make as many text and video calls as you want.
- There are more powerful tools like voicemail, internet fax, screen sharing, auto attendant, call recording, and more.
- Microsoft, Salesforce/HubSpot, and custom connections are all possible.
- Have as many people as you want join a talk or video conference.
Verdict: Nextiva is a well-known and trustworthy platform used by big brands like Amazon, Cisco, Panasonic, YMCA, Taco Bell, Barstool Sports, and many more.
They say their service is up 99.999% of the time and use TLS and SRTP call encryption to keep your talks as safe as possible. It’s simple to use the platform. Support is available around the clock, every day of the week.
Price: Price plans offered by Nextiva are as follows:
- Essential: Starts at $24.95 per user per month
- Professional: Starts at $29.95 per user per month
- Enterprise: Starts at $39.95 per user per month
Website: Nextiva
#10) Nice inContact CXone
Best for having the most up-to-date equipment and the best sound quality.
The best cloud-based auto-dialer tool is Nice inContact CXone. It works with 85% of the Fortune 100 businesses.
You can reply to your clients more quickly and smartly with this platform. The user experience they give you is excellent, and the sound quality is good, which makes your business run better. There are also a lot of excellent options to choose from.
Features:
- Contact centers let people make voice calls, record calls, chat, and do other things.
- An all-in-one tool for routing across all channels, analytics, AI, and optimizing the work force.
- Chats and deals can be watched in real-time.
- Easy connection with your CRM program.
Verdict: Nice inContact CXOne is a stable, unified platform that can be scaled up or down. One more good thing about the site is that you only pay for what you use. They promise 99.99% service, low costs, and flexible prices.
Using the site is simple, and the customer service is excellent.
Price: Get in touch with us now for a free quote!
Website: Nice inContact CXone
Conclusion
The auto-dialer software we looked into says that FastCall is the best on the market. It’s safe, cheap, easy to use, and has many features.
Voicent, CallHub, Kixie, Five9, Mojo, Nextiva, Nice inContact CXOne, RingCentral, and ChaseData are other automatic dialing tools you can check out. All these have the current, powerful features you want in a dialer system.
Before you buy any software, you should read reviews from other customers. This will help determine if the software will work with your system and meet your needs.
It also needs good sound quality to keep a professional image with your clients. If the program lets you try it out for free, that’s a great way to do it without worrying about the cost.
